I’m doing my first real counseling-related project through my school. It’s confidential.
No no, listen. IT’S CONFIDENTIAL.
There’s something so grown-up about having confidential work. After my first meeting for this project, I went home feeling panicked and unqualified, but I still relished the moment where I said, “Jack, I’m going in the office to do some confidential paperwork.”
“Okay hon.”
“That means you can’t know about it.”
“Uh huh.”
“It’s confidential.”
Sigh. “Okay hon.”
Mostly for this project I sit and panic that I won’t have anything useful to say to the people I’m interacting with, or that I’ll say something really wrong and they’ll act on my words and end up suffering even more. Then I think, “All I ever do is make thing worse. I’m going to ruin people’s lives. I should just stay in bed all day.”
Then during my next counseling appointment I tell Susan I feel depressed and I have no idea why. And she says gently, “no idea why?” and I say, “Well, I’ve been telling myself daily that I suck. Could that be related?”
Step one to becoming a therapist: learn your own patterns.
When I started my first year at Mars Hill I figured the main qualities of a good therapist were empathy and listening, and I believed that for the most part, I had those skills. They just needed some fine-tuning. Turns out my empathy and listening skills were in the wrong key, on the wrong instrument, and not even the right music. Fine-tuning actually meant unlearning and relearning the song.
Empathy isn’t just understanding another’s emotions. It involves knowing how you feel in the presence of the other. Next time you’re with your best friend (or better, the friend you’re not sure that you really like), or your sister, or your kids, having a conversation or baking cookies or whatever, ask yourself what emotions you’re feeling right then. It’s tough. You’ll leave that person and realize you had no idea at the moment how you really felt… especially if you felt something not noble, like anger or boredom or disgust. Most of us were never taught to listen to our quietest inner voices, even though they whisper truth about ourselves and others.
The prerequisite to empathy is knowing your own story. We all know the surface events of our lives, but not always the underlying currents. I thought I knew my own story before, but holy shit. HOLY SHIT. If you want to hear more, buy me a beer. If you want to hear more and you’re related to me, buy me 2 beers. If you want to hear more and were in any way involved in my conception and/or birth, please ignore this paragraph completely.
If you don’t know, really know, your own story, then your feeling of empathy for another is more likely the ache of your own unfinished business.
So much for empathy. Let’s talk about listening.
I realized with a shock around February that I’m a terrible listener, even though I’ve always been a very gifted nodder and smiler. But listening actually means recognizing a person’s patterns–what words does she repeat? How does she draw you in, and how does she push you away? What does she want you to believe about her?– and catching when those patterns are interrupted, say by anger or sadness or delight.
I’m getting better at this pattern recognition. But it’s tough to look for another’s patterns while you’re tracking your own emotions and keeping your own life in mind. You need to make sure you aren’t seeing the other through the lens of your mother’s criticism or your middle-child issues or whatever else you might have going on.
Sometimes, when I’m not preoccupied with proving myself to others (which is pretty much never… that would be one of my youngest-child issues), I have moments of empathy and listening that surprise me, and usually whoever I’m with, too. I love watching friends connect the stories of their lives, take hold of their own heartache, and put words to their as-yet-unnamed strength.
It’s hard not to come home bursting with the beauty and tragedy of these stories… stories of friends I’ve known for years! But I try not to spill everything to Jack, at least not in the first 3 minutes of walking in the door. The hardest part of my future career might be confidentiality. I need to start practicing.
